Privacy Policy
Last updated: November 18, 2025
Open Network s.r.o. respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Contact Information
Company: Open Network s.r.o.
Address: K sídlišti 1167/27
14000
Praha
Email: info@ferro-wick.com
iruxahujaq133@gmail.com
Phone: +41442101160
Website: ferro-wick.com
Our Commitment to Privacy
As a Swiss-based company, we adhere to strict data protection standards including the Swiss Federal Act on Data Protection and the European General Data Protection Regulation where applicable. Your privacy matters to us, and we maintain transparent practices about data collection and usage.
This policy applies to all information collected through our website, services, and any related communications. By using our services, you acknowledge that you understand and accept these practices.
Information We Collect
Information You Provide Directly
When you contact us or use our services, you may provide:
- Name and contact information including email addresses and phone numbers
- Project details and technical requirements for game development
- Business information relevant to service provision
- Communication preferences and feedback
Automatically Collected Information
Our website automatically collects certain technical data:
- Browser type, operating system, and device information
- IP addresses and general location data
- Pages visited, time spent, and navigation patterns
- Referral sources and search terms used to find us
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These include:
- Essential cookies for website functionality and security
- Analytics cookies to understand site usage patterns
- Preference cookies to remember your settings
- Marketing cookies for relevant advertising (with your consent)
For detailed information about cookies, visit our Cookie Policy.
How We Use Your Information
Service Provision
We use your information to provide game development services, respond to inquiries, manage projects, and maintain client relationships. This includes project communication, technical consultations, and delivery of contracted services.
Website Improvement
Analytics data helps us understand how visitors use our site, enabling improvements to functionality, content, and user experience. We analyze patterns to optimize navigation and service presentation.
Communication
With your consent, we may send service updates, project information, and relevant industry insights. You can opt out of marketing communications while continuing to receive essential service notifications.
Legal Compliance
We process data as necessary to comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and those of our clients.
Data Protection Measures
Encryption and Secure Storage
Data transmitted to and from our website uses industry-standard encryption protocols. Personal information is stored on secure servers with restricted access controls.
Access Controls
Only authorized personnel have access to personal data, limited to what's necessary for their specific roles. We maintain strict internal policies regarding data handling.
Regular Security Audits
We conduct systematic reviews of our security practices and update protection measures as technology evolves. Vulnerabilities are addressed promptly when identified.
Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law, providing guidance on protective measures.
Your Privacy Rights
Access and Portability
You have the right to access your personal data and receive a copy in a structured, commonly used format. We will provide this information within 30 days of your request.
Correction and Completion
If your personal information is inaccurate or incomplete, you may request corrections. We will update records promptly upon verification of the requested changes.
Deletion and Erasure
You can request deletion of your personal data, subject to legal retention requirements. We will erase data no longer necessary for the purposes it was collected.
Objection and Restriction
You may object to certain data processing activities or request restrictions on how we process your information. We will honor such requests except where legal obligations apply.
Withdraw Consent
Where processing is based on consent, you may withdraw it at any time. This does not affect the lawfulness of processing before withdrawal.
To exercise these rights: Contact us at info@ferro-wick.com
iruxahujaq133@gmail.com with your request. We may need to verify your identity before processing certain requests to protect your privacy.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on data type and legal requirements:
- Client project data: retained for the duration of the project plus 7 years for legal and tax purposes
- Contact form inquiries: retained for 3 years unless an ongoing relationship develops
- Website analytics: aggregated data retained indefinitely, individual session data for 26 months
- Marketing communications: retained until you unsubscribe or request deletion
Third-Party Data Sharing
We do not sell your personal data. We share information only in these limited circumstances:
- Service providers who assist with website hosting, analytics, and communication tools (under strict confidentiality agreements)
- Legal authorities when required by law or to protect rights and safety
- Business transfers in the event of a merger, acquisition, or asset sale (with notice to affected parties)
Third-party service providers process data only as instructed and must maintain equivalent data protection standards.
Policy Updates
We may update this privacy policy to reflect changes in our practices, legal requirements, or services. The "Last updated" date at the top indicates when the most recent changes were made.
Significant changes will be communicated through our website or direct notification to clients. Continued use of our services after updates constitutes acceptance of the revised policy.
Questions About Privacy
If you have questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us:
Email: info@ferro-wick.com
iruxahujaq133@gmail.com
Phone: +41442101160
Mail: Open Network s.r.o., K sídlišti 1167/27
14000
Praha
We aim to respond to all inquiries within 5 business days and resolve requests within 30 days as required by applicable regulations.